How to send back returns (Singapore orders)?

Send a return request to with your purchase order number and specific items requesting to be returned. In the email describe in detail any problem with the item.

Repackage your return securely in the EXACT ORIGINAL PACKAGING and DELIVERY BOX OR ENVELOPE that you received your order. If this instruction is not followed your return will be refused or there will be a 20% restocking fee, no exceptions. Please email or call if you have any questions. All articles being returned from the same order must be returned at the same time in one single shipment. Please indicate whether you are exchanging or returning the item. For exchanges, please indicate the desired model/size. Once we receive the item, we will refund your payment. Please allow up to 7 business days for processing. The credit will appear on your original form of payment.

Posted in: Returns and Exchange